Lions Events

Lions Event Rentals, an all-in-one event and film rental supplier with over 90 active clients, needed an efficient way to collect customer feedback and keep clients informed during deliveries. We designed and implemented a custom automated workflow that enables their team to trigger CRM follow-ups using simple commands, automatically sending service-quality emails that funnel satisfied customers directly to Google Reviews.

The system also delivers delivery status notifications via SMS and email, improving communication and customer experience while reducing manual effort. This automation helps Lions Event Rentals operate more smoothly at scale while maintaining a high standard of service.

Our partnership is ongoing, with both teams actively exploring new automation opportunities to improve efficiency, reduce manual work, and deliver an even better customer experience..